What is KinkCrate?
Kink Crate is a monthly subscription box service, for adults, that contains kink and BDSM products, personal items, candy, stickers and other creative items.
Every month, your Kink Crate will be packed with 5 to 9 items, a kinky new theme, as well as the informative Kink Crate Handbook. Our handbook is the ultimate guide to your monthly crate, it will give you info on your items and useful tips for how to use them.
How old must I be to shop on this site?
You must be at least 18 years of age to purchase anything from this site.
How much does Kink Crate cost?
$47.00 per month
How much is shipping?
Shipping is included in the cost if you live in continental USA.
A $20 shipping charge is added to all international orders.
Shipping cost outside the Continental USA may vary upon location.
How do I start my Kink Crate subscription?
You can start by going our homepage http://kinkcrate.com/, Choose Singles or Couples, Choose your Payment option, then Checkout. You can pay monthly or annually. The annual price is discounted so that you get 2 months free if you pay annually!
How Do I Cancel?
When you are ready to cancel you can log into your account via our homepage; www.kinkcrate.com/customer/login , and skip the next renewal, or cancel if you don't want to receive future crates.
How Do I Cancel my PayPal Subscription to KinkCrate?
We are unable to cancel any PayPal subscriptions for you. Please follow the steps below to cancel a PayPal subscription:
When I sign up, how often am I charged?
If you choose a monthly plan, you will be billed once a month on the30th of the month, quarterly, bi annual and annual subscriptions will bill on the 30th of their renewal month.
When I sign up for an annual subscription, is it all charged at once?
Yes. The full amount is due when you sign up. You will save the costs of two months to sign up for an annual subscription.
Am I charged taxes or fees for renewing or signing up?
Yes. If you are in Florida you will be charged sales taxes.
When do you ship out my Kink Crate?
Your box will ship on the week of the 20th day of every month. Please order by the 20th to get the current box.
Do you have sales or discounts?
Yes, we often create promotional sales on our socials medial sites, and through our newsletter.
Can I cancel my account and resign with a new promotion?
Sorry, our promotions are for first time subscribers only.
How do I join the Kink Crate Newsletter?
Click here to join! http://eepurl.com/clJe5j
I signed up for one month, why am I being charged again?
All of our subscriptions are automatically renewed until you cancel via CrateJoy or email us at info@KinkCrate.com.
My crate was never delivered, now what?
If you have not already contacted our support team for a replacement, please let us know within 30 days of shipping if you are missing your crate. We would be happy to investigate and further assist. Please make sure your shipping address is updated via your user account to ensure future shipments will be shipped correctly.
What is your Refund Policy?
Due to the nature of our products we do not offer refunds. If for any reason your product did not arrive as expected, please contact us at firstname.lastname@example.org and we will be happy to rectify the problem for you.
Anything else I should know?
We reserve the right to end your subscription at any time, but we will notify you, if that is necessary!